The phone rings. You can't pick up.
By the time you call back, they've booked someone else. Every missed call is a client you'll never meet.
AI receptionist for medical practices
Always present. Zero waiting.
Kolib answers, books, and follows up with patients when the practice cannot.
Guided setup ★★★★★ Account ready in minutes
Kolib
Hi, I'd like to book a physio session
09:14
Hi Maria! Does Thursday at 10:00 work?
09:14
Perfect, Thursday works!
09:15
Done! ✓ Session confirmed for Thursday at 10:00.
09:15
Type a message...
Calls and WhatsApp in one flow
24/7
AI active
Sound familiar?
By the time you call back, they've booked someone else. Every missed call is a client you'll never meet.
Three no-shows before lunch.
They didn't show. Your morning is full of gaps — and revenue you can't recover.
Same questions. Every day.
Hours, insurance, directions — you answer the same questions a hundred times a month. Or you pay someone to do it.
WhatsApp + Phone Call
The same AI receptionist. On WhatsApp or by phone.
It replies, gathers details, and confirms the booking in both cases.
WhatsApp
Hi, I'd like to book a physio session
09:14
Hi Maria! The next available slot is Thursday at 10:00. Does that work?
09:14
Done! Session confirmed for Thursday at 10:00. You'll get a reminder 24h before. See you then!
09:15
Type a message...
Kolib
Call in progress — 0:47
Caller
Hi! Dr. Rossi has Tuesday at 3pm or Thursday at 10am. Which works better?
Hi Maria! The next available slot is Thursday at 10:00. Does that work?
Perfect, Thursday works!
Phone Call
Caller
Call duration: 0:52
Caller
Hi, I'd like to book with Dr. Rossi for next week.
Kolib AI
Hi! Dr. Rossi has Tuesday at 3pm or Thursday at 10am. Which works better?
Kolib AI
Perfect, you're booked for Thursday at 10am. You'll get a WhatsApp confirmation shortly.
A client calls or texts.
It starts by phone or WhatsApp. No app to download: they use the channels your practice already has.
Phone call
Kolib understands, answers, and books.
The AI receptionist gathers the request, checks availability, and offers the right slot.
Confirmation
You see it on your calendar. Done.
The appointment syncs to your calendar. Confirmations and reminders go out automatically.
A client calls or texts.
It starts by phone or WhatsApp. No app to download: they use the channels your practice already has.
Phone call
Kolib understands, answers, and books.
The AI receptionist gathers the request, checks availability, and offers the right slot.
Confirmation
You see it on your calendar. Done.
The appointment syncs to your calendar. Confirmations and reminders go out automatically.
Operating system
Everything you need. Nothing you don't.
A request comes in. Kolib applies your practice rules and leaves only the confirmed appointment.
Calls answered, 24/7
No missed calls — not even nights or weekends.
Bookings on WhatsApp
Natural conversation, not keywords. Clients talk, Kolib understands.
Practice questions, handled
Hours, services, directions — Kolib answers so you don't have to.
Calendar in sync
Two-way sync with Google, Outlook, and Apple Calendar.
Automatic reminders
WhatsApp reminds clients 24h and 1h before. Cancellations drop.
Critical visits stay locked
Clients can't cancel via chat. You decide what's unmovable.
GDPR Compliant
Official WhatsApp Business API
Your data, completely isolated
Operational continuity
Fewer interruptions, a smoother booking flow.
Before
End of day
Every request still needs context, timing, and a calendar check.
Many channels
Calls, WhatsApp, and calendar checks split attention.
Manual replies
Availability and rules have to be checked each time.
Agenda upkeep
Confirmations and reminders need a consistent process.
With Kolib
Always covered
Answer, slot check, confirmation, and sync happen in sequence.
Consistent answers
Phone and WhatsApp follow the same practice rules.
Clear availability
Kolib checks the calendar before offering times.
Predictable routine
Fewer manual steps for the team.
Product
Phone, WhatsApp, and calendar under control.
Kolib centralizes requests, availability, and confirmed bookings in one dashboard for teams that cannot afford to lose time across channels.Requests
Conversations arrive already organized.
Calls and WhatsApp messages stay readable in the same flow, with context and the next action.Calendar
Availability is checked before a slot is offered.
Kolib checks the calendar before offering times and keeps changes synchronized.Confirmations
Every booking is ready to follow up.
The team sees the final outcome: confirmed appointment, reminders ready, and details in place.
Guided setup
Clear pricing for every practice
Choose by real volume: messages, phone minutes, and the number of professionals.
Configure Kolib and verify the flow with your calendar before going live.
Start here
Starter
€9.99
/ month
For one professional who wants to automate essential requests.
- WhatsApp and phone included
- 100 WhatsApp messages per month
- 30 phone minutes per month
- 1 professional
More complete
Pro
€29.99
/ month
For managing patients, visit history, and synced calendar workflows.
- Google Calendar included
- 500 WhatsApp messages per month
- 120 phone minutes per month
- Analytics and patient archive
For teams
Practice
€99.99
/ month
For practices with multiple professionals and shared booking operations.
- Up to 10 professionals
- Shared workspace
- All Pro features
- Multi-professional management
Pricing follows the active in-app plans. Choose the plan that fits your volume.
FAQ
Frequently asked questions
The common questions before trusting calls, WhatsApp, and your calendar to Kolib.
What happens when a client calls? +
Kolib answers with natural-sounding AI. It answers questions, checks availability, and books — all in one call. If it can't handle something, it takes a message and notifies you immediately.
What if the AI makes a mistake? +
Scheduling follows strict rules — double-bookings are impossible. If the AI can't understand after two attempts, it politely suggests contacting you directly.
Is WhatsApp professional enough? +
2 billion users. In Italy and most of Europe, it's the default communication channel. Your clients already use it — Kolib makes the response instant, through the official WhatsApp Business API.
Can I still manage appointments myself? +
Of course. Full control from the dashboard: create appointments, override the AI, protect critical visits. Kolib assists you, it doesn't replace you.
My patients are elderly. Will they manage? +
If they can make a call or send a WhatsApp message, they can book. No app, no account, no forms.
Does it work with my calendar? +
Yes. Two-way sync with Google Calendar, Outlook, and Apple Calendar. Bookings appear automatically, personal events block those slots.
Tomorrow morning the phone will ring. Who answers?
Sign up in 5 minutes. Choose the plan that fits your practice.
Guided setup included