The phone rings. You can't pick up.
By the time you call back, they may have booked somewhere else.
Sound familiar?
By the time you call back, they may have booked somewhere else.
Gaps in the diary you did not plan for.
Your morning fills with gaps you cannot recover.
Same questions. Every day.
Hours, insurance, directions: the same answer, every day.
WhatsApp + Phone Call
The same AI receptionist. On WhatsApp or by phone.
It replies, gathers details, and confirms the booking in both cases.
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Caller
Call in progress
Kolib AI Call in progress
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A client calls or texts.
It starts by phone or WhatsApp. No app to download: they use the channels your practice already has.
Phone call
Kolib understands, answers, and books.
The AI receptionist gathers the request, checks availability, and offers the right slot.
Confirmation
You see it on your calendar. Done.
The appointment syncs to your calendar. Confirmations and reminders go out automatically.
A client calls or texts.
It starts by phone or WhatsApp. No app to download: they use the channels your practice already has.
Operating system
Everything you need. Nothing you don't.
A request comes in. Kolib applies your practice rules and leaves only the confirmed appointment.
| # | Intake | Practice rules | Outcome |
|---|---|---|---|
| 01 | Calls handled during configured hours | Kolib answers according to each practice's availability, rules, and enabled channels. | Configurable |
| 02 | Bookings on WhatsApp | Natural conversation, not keywords. Clients talk, Kolib understands. | |
| 03 | Practice questions, handled | Hours, services, directions — Kolib answers so you don't have to. | Live |
| 04 | Calendar in sync | Two-way sync with Google Calendar. | Live |
| 05 | Automatic reminders | WhatsApp sends reminders using the lead time configured by the practice. | Automatic |
| 06 | Critical visits stay locked | Clients can't cancel via chat. You decide what's unmovable. | Protected |
Privacy-conscious data and consent
Official WhatsApp Business API
Your data, completely isolated
Operational continuity
Fewer interruptions, a smoother booking flow.
Without Kolib
more steps
End of day
Every request still needs context, timing, and a calendar check.
- Many channels Calls, WhatsApp, and calendar checks split attention.
- Manual replies Availability and rules have to be checked each time.
- Agenda upkeep Confirmations and reminders need a consistent process.
With Kolib
assisted flow
Always covered
Answer, slot check, confirmation, and sync happen in sequence.
- Consistent answers Phone and WhatsApp follow the same practice rules.
- Clear availability Kolib checks the calendar before offering times.
- Predictable routine Fewer manual steps for the team.
Product
Everything under control.
Kolib centralizes requests, availability, and confirmed bookings in one dashboard for teams that cannot afford to lose time across channels.- 01 Requests
- 02 Calendar
- 03 Confirmations
Requests
Requests, already organized.
Calls and WhatsApp messages stay readable in the same flow, with context and the next action.Calendar
Availability, verified.
Kolib checks the calendar before offering times and keeps changes synchronized.Confirmations
Bookings, ready to follow.
The team sees the final outcome: confirmed appointment, reminders ready, and details in place.
Guided setup
Clear pricing for every practice
The commercial catalog is being prepared. Initial access is invite-only.
Configure Kolib and verify the flow with your calendar before going live.
Start here
Starter
Invite-only pilot
For one professional testing essential WhatsApp booking flows.
- Booking via WhatsApp
- Limits and terms will be published before sales open
No price is published yet: tax treatment, limits, and Studio pricing will be approved before sales open.
FAQ
Frequently asked questions
The common questions before trusting calls, WhatsApp, and your calendar to Kolib.
What happens when a client calls?
Kolib answers with natural-sounding AI. It answers questions, checks availability, and books — all in one call. If it can't handle something, it takes a message and notifies you immediately.
What if the AI makes a mistake?
Scheduling follows clear rules that check availability before confirming. If the AI can't understand after two attempts, it suggests that the client contact you directly.
Is WhatsApp professional enough?
Clients can use a channel they already know, without downloading an app or creating an account. Kolib replies through the official WhatsApp Business API.
Can I still manage appointments myself?
Of course. Full control from the dashboard: create appointments, override the AI, protect critical visits. Kolib assists you, it doesn't replace you.
My patients are elderly. Will they manage?
If they can make a call or send a WhatsApp message, they can book. No app, no account, no forms.
Does it work with my calendar?
Yes. Two-way sync works with Google Calendar. Bookings appear automatically, and personal events block those slots.